You're good at IT. But security assessments, compliance programs, bank and credit card compliance requirements, cyber insurance questionnaires, and investor due diligence are a different discipline — one that takes years of CISSP/CISA experience to do properly. ThreeShield is the expert in your corner for every situation where your clients need security depth you don't yet offer. And when it's an emergency and everything's on fire, someone will go over there and push the button.
"I don't feel comfortable anymore not having someone with your credentials, experience, and expertise with their fingers in our infrastructure."
— IT service provider, Calgary area
"If something really poops the bed — there is emergency support available. Someone who can go over there and push the button."
— Same IT service provider, on what vacation coverage means
Most MSPs and local IT professionals are excellent at what they do — helpdesk, infrastructure, relationships, keeping things running. Security and compliance are a separate practice. Insurance questionnaires ask about MFA enforcement, patch compliance, backup isolation, and EDR. PCI DSS auditors want cardholder data flow diagrams and SAQ documentation. Investors do technical due diligence that goes far beyond whether the servers are patched. Clients with enterprise customers send vendor questionnaires that assume you have a security team.
You don't need to build that practice from scratch. ThreeShield is the phone call you make when a client's situation requires it — and the ongoing partner that gets you ahead of those situations before they become problems.
Most IT professionals and MSPs built their practice around support, infrastructure, and client relationships. That's what they're excellent at. Security assessments, formal compliance programs, PCI DSS scope determination, cyber insurance documentation, and investor due diligence are a different discipline — one that takes years of specialized experience to do properly.
ThreeShield is the CISSP/CISA resource that IT professionals and MSPs keep in their back pocket for exactly these situations. When the questionnaire arrives, when the compliance requirement surfaces, when the investor asks — you have someone to call who has done it before, knows what the right answer looks like, and can make it happen quickly.
This isn't about replacing what you do. It's about having a credentialed security partner for the security-specific work that you're not supposed to be an expert in — and making your clients confident that the security side is genuinely covered.
For clients who need a formal assessment for insurance, compliance, or a new contract — CISSP/CISA delivered.
When your client's bank or payment processor requires compliance, ThreeShield handles it — the right form, the right scope, the right controls. Your client keeps accepting payments.
Complete cyber insurance renewals, vendor due diligence, and enterprise client questionnaires accurately.
There's no single model. ThreeShield works with partners at every scale — from solo operators to multi-person IT departments. Here are the scenarios we see most often.
You want to take a week off. Maybe two. Maybe drive somewhere without a laptop and not think about whether a server is down. Right now that's not realistic — because there's no one to cover you, and your clients know it. You're the only one who knows the environment, and if something goes wrong while you're away, you're the one driving back.
That changes when ThreeShield is behind you. Forward your support email before you leave. We handle emergencies with an agreed scope — no surprises, no open-ended obligation. You go. We cover. Your clients stay calm. And for everything that piles up the rest of the year — phishing alerts, security questionnaires, insurance renewals, escalations — we're the call you make instead of the one you defer until next month.
You have a few staff, a growing client roster, and clients who are increasingly asking about security — compliance questionnaires from their enterprise customers, cyber insurance requirements from their broker, questions about ransomware protection you don't have a clean answer for. Hiring a CISSP or CISA to answer these is expensive. Building a security practice from scratch takes years.
ThreeShield gives your MSP security credibility without the overhead. We deliver white-label Tier 3 security — your clients experience you as having deep security expertise, because we're providing it behind the scenes. Lavawall® gives you a multi-tenant security platform to manage all your clients from one console, and we provide the CISSP/CISA sign-off your larger clients need.
You're one or two people managing 50–200 endpoints, a hybrid M365 environment, a firewall the previous IT person configured, and a growing list of security questions from management. Cyber insurance renewals require documentation you don't have time to produce. Clients and vendors are sending security questionnaires. You're doing helpdesk, infrastructure, and security simultaneously — and something has to give.
ThreeShield augments your team at the security layer. Lavawall® automates patching and monitoring so you're not doing it manually. We handle complex security questions, compliance documentation, and incidents that need CISSP-level expertise. You keep the helpdesk and relationships. Between the two of us, your organization gets a full security program.
You have a solid IT practice but security has always been something you handle reactively — a firewall here, antivirus there. Your enterprise clients are now asking for SOC 2 readiness, CISSP-signed assessments, formal compliance programs, and continuous monitoring evidence. Competing for these clients requires security depth you don't currently offer.
ThreeShield delivers the security layer that lets you compete for security-conscious clients. We provide CISSP/CISA-signed assessments, compliance programs for 20+ frameworks, white-label security reports your team can present, and Lavawall® monitoring that gives you continuous evidence insurers and auditors need. Your IT practice keeps growing; our security depth is the differentiator.
The most important thing about ThreeShield's partnership model: your clients are your clients. They call you. They trust you. When they ask a hard security question, you answer it — using the depth we've given you. When you present a security report, it has your name on it.
We've had MSP partners pass off our work as entirely their own. That's exactly what we want. Our goal is to make the person who called us look good — not to position ourselves as the alternative. If we do our job right, your client just thinks you have excellent security people on your team.
We also actively refer business to our MSP and web design partners when a client isn't a good fit for ThreeShield to handle directly. It goes both ways.
Security assessments, compliance reports, and monthly security updates are branded for you — not ThreeShield. Your clients see you as the security-capable partner.
No ThreeShield branding in client-facing communications unless you want it. No direct outreach to your clients. No positioning ourselves as a better alternative.
If you stop working with ThreeShield, your clients go with you. We have no interest in taking over accounts or building relationships directly with organizations you introduced to us.
Your users flag suspicious emails and we review them — typically within 15 minutes during business hours. You stay focused on your work. Your clients get fast, accurate answers without waiting.
Complex security questions, unusual alerts, incidents your team hasn't seen before — these come to us. We handle them with CISSP/CISA expertise and you get a clear explanation you can relay to the client.
Forward your support email when you're away. We handle emergencies with a defined time cap so there are no surprises. You take a real break; your clients stay covered.
Cyber insurance renewals, vendor due diligence questionnaires, enterprise client security questionnaires — we complete these for your clients accurately, based on their actual controls. No guesswork. No checked boxes that don't reflect reality.
When your clients face PCI DSS, HIPAA, Alberta HIA, Bill C-8, OSFI B-13, SOC 2, or any of 20+ other frameworks — we deliver the compliance program. You stay in the room as the trusted IT partner; we provide the compliance depth.
Multi-tenant security monitoring across all your clients from one console. Continuous patching of 7,533+ applications, M365/Entra security monitoring, domain exposure scanning, ransomware IOC detection, and automated compliance evidence. The security operations layer that replaces hours of manual weekly work.
When your clients need a formal security assessment — for insurance, compliance, a new enterprise contract, or just to know where they stand — ThreeShield delivers it with the credentials auditors and underwriters expect.
New laptop for a client site? We can configure and drop-ship to your location or theirs, with documented setup procedures so your on-site person follows a consistent process. You keep the client relationship; we handle the provisioning logistics.
The exact arrangement varies depending on what you need. These are the three scenarios we see most often.
For capable solo MSPs and IT staff who handle most things themselves but need a security safety net
For MSPs and IT teams who want ongoing security depth without the cost of a full-time CISSP
For larger MSPs who want to offer a complete security practice under their own brand
Google Workspace is a capable productivity platform. But achieving the same level of security as a properly configured Microsoft 365 environment requires adding several Google-specific security tools and premium tiers that many businesses don't budget for at the start. The comparison that matters isn't between base plans — it's between fully-secured environments.
When we work with Google Workspace clients who want enterprise security, we often need to add identity management, endpoint management, and threat protection layers that are already included in Microsoft's security-tier plans. This frequently means the total cost of a properly secured Google environment is higher than an equivalent Microsoft setup — which surprises most clients who chose Google because it seemed simpler or less expensive.
We work with whatever platform your clients have. But if a client is choosing between platforms, it's worth having an honest conversation about the full security cost of each — not just the base subscription price. We're happy to walk through that comparison for any specific situation.
Tell us what you're managing, what's keeping you up at night, and what you wish you had backup on. We'll suggest the arrangement that fits — no pressure, no one-size-fits-all package.
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