Who We Are
ThreeShield Information Security Corporation is a Canadian federal corporation headquartered in Calgary, Alberta. We provide cybersecurity services, compliance programs, and security awareness training. Our privacy practices comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act (PIPA), and where applicable, the EU General Data Protection Regulation (GDPR).
Information We Collect
We collect personal information only for the purposes described in this policy, including:
- Contact information (name, email address, phone number, company) when you contact us through our website form or by phone
- Technical information (IP address, browser type, pages visited) through standard web server logs and analytics
- Information you provide in the course of engaging our services
We do not sell personal information. We do not buy or use third-party marketing data lists.
How We Use Your Information
We use contact information to respond to your inquiries, provide services you have requested, and where you have consented, send relevant security updates or service information. We use technical information to maintain and improve this website and to understand how visitors use it.
Disclosure
ThreeShield does not sell, rent, or trade personal information. We may share information with service providers who assist us in operating this website (such as our email delivery provider, Resend), subject to appropriate data processing agreements. We will disclose information if required by law.
Data Retention
Contact form submissions are retained for as long as necessary to fulfill the purpose of the inquiry or as required by applicable law. You may request deletion of your information by contacting us.
Your Rights
Under PIPEDA and Alberta PIPA, you have the right to access your personal information held by ThreeShield and to request corrections. EU residents have additional rights under GDPR including the right to erasure, portability, and objection to processing. To exercise these rights, contact us using the form on our contact page.
Security
We apply the same standard of security to our own data handling that we recommend to our clients — including encryption in transit, access controls, and regular review of our data handling practices.
Cookies
This website uses no tracking cookies. We use Cloudflare for CDN and security, which may set technical cookies for its own operational purposes. We use no advertising networks, retargeting pixels, or cross-site tracking.
Contact
Privacy questions: Contact us through our website form or call 1-403-538-5053.
Privacy Officer: ThreeShield Information Security Corporation, 600 Crowfoot Crescent NW Suite 340, Calgary, AB T3G 0B4