CALGARY · BC · ONTARIO · SECURITY-FIRST IT SUPPORT

Calgary IT Support
That Actually Understands Security

Most IT support shops say they do cybersecurity. When you dig deeper, few have CISSP or CISA credentials, or staff with experience improving security for governments and Fortune 50 companies. ThreeShield brings that expertise to Calgary businesses of every size — and whoever answers the phone at 403-538-5053 actually knows what they're talking about.

CISSP
CISA
Certified security oversight on every engagement — not just helpdesk staff escalating tickets
CalgaryLocal team based in Calgary — no offshore call centres, no dispatchers, no escalation queues
24/7Lavawall® monitors your environment continuously — alerts don't wait for business hours
PCIP + ISAPCI Card Industry Professional and former Internal Security Assessor on staff — rare in Calgary IT

What Makes ThreeShield Different from a Typical Calgary MSP

Typical Calgary IT provider

  • Helpdesk staff handle security questions they were never trained for
  • Security is a checklist — antivirus + firewall + backup = "secure"
  • No CISSP, CISA, or qualified security credentials on staff
  • Compliance questionnaires go to you unanswered
  • Patches are applied quarterly at best, not continuously
  • Security incidents escalate to a vendor you've never met

ThreeShield

  • CISSP/CISA-certified oversight on every client engagement
  • Security built into IT management, not bolted on as an add-on product
  • Former government, Fortune 50, and critical infrastructure auditor leading your compliance
  • We complete cyber insurance questionnaires and client security questionnaires for you
  • Lavawall® patches 7,533+ applications automatically, continuously
  • Incident response with the same team that manages your environment daily

IT Support Tailored to Calgary's Regulated Industries

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Healthcare & Medical Offices

Clinics, dental practices, pharmacy groups, and primary care networks need IT support that understands Alberta HIA, HIPAA for cross-border health tech, and PCI DSS for medical offices accepting card payments. ThreeShield's principal is a former auditor of Alberta Health Services.

Healthcare IT →
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Accounting Firms

CPA firms work with tight deadlines during month-end, year-end, and tax season. ThreeShield freezes changes during your critical periods and provides IT support that understands Caseware, TaxCycle, ProFile, and the specific security requirements of accounting practice management. ThreeShield's founder speaks at the CPA Banff Small Practitioner's Forum.

Accounting Firm IT →

Energy & Oil and Gas

Calgary is the headquarters of Canada's energy sector. IT support for oil and gas operators, pipeline companies, and energy services firms requires understanding of OT/IT convergence, CER and AER requirements, NERC CIP for bulk electric operators, and Bill C-8 CCSPA for federally regulated pipelines.

Energy Sector Security →
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Small & Medium Business

You don't need to be in a regulated industry to need proper IT security. Credit card agreements, cyber insurance, client contracts, and government procurement all require security controls that most SMBs don't know how to implement. ThreeShield can secure and manage what you already have, and help you grow without creating security debt.

Start a Conversation →
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Start-Ups & Scale-Ups

Early-stage companies face pressure from investors, enterprise clients, and banks to demonstrate security controls. ThreeShield can rapidly assess and remediate your security posture, complete SOC 2 readiness assessments, set up M365 or Google Workspace securely, and prepare you for the security questionnaires that come with your first enterprise customer.

Lavawall® for Start-Ups →
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IT Teams That Need Backup

Many Calgary organizations have internal IT staff who are competent but overstretched — handling helpdesk, infrastructure, and security simultaneously. ThreeShield fills the Tier 3 security gap: CISSP/CISA expertise that supports your existing team on complex security questions, compliance requirements, and incidents they haven't seen before.

Tier 3 Augmentation →

What ThreeShield Manages for Calgary Clients

Microsoft 365 & Entra ID Security

Conditional access policies, MFA enforcement, Defender configuration, Exchange Online Protection, SharePoint permissions, Teams security settings, and continuous monitoring via Lavawall® for unusual logins, forwarding rules, and account compromise indicators.

Endpoint Management & Patching

Automated patching across Windows, macOS, and Linux endpoints, plus over 7,533 third-party applications via Lavawall®. Patch compliance reporting for cyber insurance and compliance purposes. Endpoint Detection and Response (EDR) deployment and monitoring.

Network & Firewall Security

Firewall configuration review and management, wireless security, VPN configuration, network segmentation for compliance requirements (PCI DSS, NERC CIP), and monitoring for unusual network behaviour. IPMI and out-of-band management interface security — the gap most MSPs miss.

Backup & Business Continuity

Backup architecture review, isolation testing (critical for ransomware resilience), quarterly restore simulations, and business continuity planning. ThreeShield verifies that backups actually work — not just that the backup job completes.

Security Awareness Training

Annual security awareness training, phishing simulation testing, and combined compliance training that satisfies multiple frameworks in a single session. Staff who understand why security matters are your most reliable control.

Compliance & Reporting

Cyber insurance questionnaire completion, client security questionnaire responses, compliance gap assessments for any applicable framework, and monthly/quarterly reporting in plain language for management. ThreeShield handles the compliance paperwork so your team doesn't have to.

Calgary Contacts & Offices

🇨🇦 NW Calgary (Billing & By Appointment)

600 Crowfoot Crescent NW, Suite 340
Calgary, Alberta T3G 0B4

📞 1-403-538-5053

🇨🇦 SE Calgary (By Appointment)

105, 11500-29th St. SE
Calgary, Alberta T2Z 3W9

Other Locations

BC: 1-778-731-1339
Ontario: 1-289-724-8829
US: 1-406-988-7333
Emergency: 1-877-528-2925 (toll-free)

All staff are based in Canada, have passed Canadian police background checks, and work in the same time zones as Calgary clients. No offshore escalation.

Calgary IT Support With Real Security Expertise

Call us, book a time online, or send us a message. We typically respond the same or next business day. For active security incidents, call directly — don't wait for email.

📞 403-538-5053 Book Online → Send a Message

Also serving BC · Ontario · US · UK · Globally via Lavawall®