Most Calgary businesses don't have a dedicated security team. Your healthcare clinic has two admin staff and a part-time IT contractor. Your accounting firm has a senior partner who handles IT between tax seasons. Your IT department is one person managing 80 endpoints. ThreeShield has served this Calgary market for over a decade and is built for exactly this situation — bringing CISSP/CISA-certified security oversight to organizations that can't justify a full-time CISO but can't afford to skip security either.
We're not a generalist MSP that takes every client. We specialize in three types of Calgary organizations where security and compliance complexity exceeds what a standard IT firm can handle.
ThreeShield has been serving Calgary-area Primary Care Networks, family medicine clinics, dental practices, physiotherapy practices, pharmacy groups, and specialist offices for over a decade. These organizations face a security problem that typical Calgary IT firms aren't equipped for: Alberta's Health Information Act (HIA) requires custodians to implement administrative, physical, and technical safeguards for protected health information — and the Office of the Information and Privacy Commissioner takes HIA breaches seriously.
ThreeShield's principal is a former auditor of Alberta Health Services. We know exactly what HIA requires in practice, not just in theory — and we implement IT that satisfies it. For clinics with US patients or telehealth, HIPAA compliance runs in parallel. For offices that accept card payments, PCI DSS applies too. ThreeShield handles all three frameworks from a single managed IT engagement so your team doesn't need to coordinate between separate vendors.
Healthcare IT Details →Accounting firms work with extremely sensitive client financial data — tax returns, trust accounts, corporate filings, payroll records. A breach doesn't just violate privacy law; it destroys client trust that took years to build. Yet most Calgary accounting firms run on a combination of cloud tools (Caseware, TaxCycle, ProFile, QuickBooks, Xero) and one IT contractor who handles emergencies reactively.
ThreeShield's founder has spent decades working alongside accountants — including time at the Office of the Auditor General of Alberta and as a speaker at the CPA Banff Small Practitioner's Forum. We understand your workflows, your tools, your compliance obligations under Alberta PIPA, and your need to freeze IT changes during month-end, year-end, and tax season. We manage your security around your deadlines, not ours.
Accounting Firm IT Details →You're managing 60–200 endpoints, a hybrid M365/on-prem environment, a firewall the previous IT person configured three years ago, and a growing list of compliance questions from clients and cyber insurers. There is not enough time in the day to handle helpdesk tickets, patch everything properly, respond to security alerts, and complete the annual security awareness training requirement.
ThreeShield augments your existing IT team at Tier 3 — we handle the security and compliance complexity that's above what a general IT person should be expected to know. Lavawall® automates the patching and monitoring. ThreeShield handles the complex security questions, the compliance documentation, and the incidents that need CISSP-level expertise. You handle the day-to-day helpdesk and relationships. Between the two of us, your organization gets a full security program without hiring a CISO.
Tier 3 Augmentation Details →Lavawall® monitors your M365/Entra ID environment, endpoints, AWS or Azure cloud infrastructure, domain security, and over 7,533 application versions — around the clock. Unusual login patterns, new email forwarding rules, failed MFA attempts, and unpatched critical vulnerabilities surface as alerts before they become incidents. Most Calgary MSPs run scans weekly or monthly. Lavawall® monitors continuously.
The most common entry point for ransomware isn't an unpatched Windows server — it's an unpatched third-party application that IT manages manually. Lavawall® patches over 7,533 applications automatically. Patch compliance reports are generated for cyber insurance questionnaires and compliance audits without any manual effort.
ThreeShield configures conditional access policies, MFA enforcement, Defender for Business, Exchange Online Protection anti-phishing rules, and SharePoint/Teams permissions appropriate for your organization's compliance obligations. Healthcare clients get HIA-aligned M365 configurations. Accounting firms get PIPA-aligned configurations. We document everything in case you ever need to demonstrate compliance to a regulator or insurer.
Cyber insurance renewals now include detailed security questionnaires that most IT firms can't complete accurately because they don't have CISSP/CISA credentials. ThreeShield completes your cyber insurance questionnaire based on your actual security posture — and if there are gaps, we fix them before submission so your coverage is accurate and your premium reflects real risk reduction.
Enterprise clients and government contracts increasingly require vendors to complete security questionnaires before awarding contracts. ThreeShield handles these for managed clients — accurately documenting your security controls so you don't lose contracts because your IT contractor didn't know how to answer a SOC 2 readiness question.
Annual security awareness training is required by Alberta HIA, HIPAA, PCI DSS Requirement 12.6, Alberta PIPA, and most cyber insurance policies. ThreeShield delivers combined sessions that satisfy multiple framework requirements simultaneously — one 45-minute session for your staff instead of three separate annual training programs that nobody has time to schedule.
ThreeShield reviews and where necessary redesigns your backup architecture to be ransomware-resilient — meaning backups are isolated from your production environment so that ransomware that encrypts your systems cannot also encrypt your backups. We run quarterly restore simulations to verify that backups actually work when needed. This is the most important single control for business continuity in a ransomware incident.
Healthcare and accounting clients face regulatory compliance requirements that need documented evidence — not just implemented controls. ThreeShield maintains the policy documentation, access review records, training completion records, and technical evidence that regulators and auditors expect to see. If the Office of the Information and Privacy Commissioner comes knocking, your documentation is ready.
ThreeShield provides wonderful IT support for our Calgary-based accounting firm. They are hands on and proactive. Cyber security insurance providers have confirmed they have protected our business well. It's nice being able to sleep well at night that the IT side is taken care of.
I have worked with ThreeShield at two different companies. They are friendly, knowledgeable and experienced with a variety of systems. Chris is attentive and clearly an expert at what he does. Tyson responds quickly and takes time to walk through step-by-step when any IT issues come up.
ThreeShield has two Calgary locations available by appointment. All staff are based in Canada with Canadian police background checks — no offshore escalation.
ThreeShield's managed IT is designed for organizations that take security seriously but don't have the internal resources to do it all. Healthcare. Accounting. Lean IT teams. If that's you, call us.
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