DIRECT DELIVERY · CISSP/CISA · CALGARY-BASED · 45–75 DAYS

Alberta Health Information Act
Compliance for Custodians & Affiliates

Alberta's Health Information Act (HIA) governs how health information custodians — physicians, hospitals, pharmacies, dental practices, Alberta Health Services affiliates, and their technology vendors — collect, use, and disclose health information. ThreeShield is a Calgary-based CISSP/CISA firm with direct HIA assessment experience including AHS and Alberta Government audit work. We deliver safeguard assessments, Privacy Impact Assessments, and OIPC submission support directly.

45–75
Days
From kickoff to compliant posture with PIA documentation and safeguard assessment report
Calgary
Based
ThreeShield is headquartered in Calgary — we understand Alberta's health information landscape, OIPC, and PCN structure
AHS
Experience
ThreeShield's principal is a former auditor of Alberta Health Services and the Government of Alberta
Direct
Delivery
CISSP/CISA team signs the HIA safeguard assessment — no external partner required

Who Is Governed by Alberta's HIA

Health information custodians

Regulated health professionals (physicians, dentists, pharmacists, optometrists, nurses, physiotherapists), facilities licensed under Alberta's Health Facilities Review Committee, regional health authorities including AHS, and Alberta Health itself. If you are a custodian, the HIA's safeguard requirements apply to every system that touches health information.

HIA affiliates (vendors and contractors)

Any person or organization that handles health information on behalf of a custodian — EHR vendors, lab systems, billing companies, IT managed service providers, cloud hosting providers — is an affiliate with direct HIA obligations. Most technology vendors serving Alberta healthcare don't realize they are affiliates.

Primary Care Networks

ThreeShield has served Calgary-area Primary Care Networks for over a decade and understands the specific governance, AHS affiliation, and technology environments PCNs operate within. PCN-specific compliance work is a core competency.

Health tech companies entering Alberta

If your SaaS platform, application, or service will handle information about identified individuals in the context of Alberta healthcare — even if you're based in BC or Ontario — you may have Alberta HIA obligations as an affiliate before your first Alberta client signs.

What You Get

  • HIA safeguard assessment — all required safeguard categories under s.60–63 of the HIA
  • Privacy Impact Assessment (PIA) documentation — required before implementing new information systems
  • OIPC Alberta submission support — PIA submission structure and substance review
  • Breach notification procedures — documented discovery, containment, and notification workflow under HIA s.73–74
  • Affiliate agreement review — ensuring technology vendor agreements include required HIA obligations
  • Policy and procedure package — access controls, user authorization, audit logging, disposal of health information
  • Lavawall® continuous monitoring — ongoing evidence of safeguard compliance for OIPC inquiries and audits
1

Scoping (Week 1)

Health information inventory, system boundaries, custodian/affiliate relationship mapping, PIA requirement determination.

2

HIA Safeguard Assessment (Weeks 2–4)

Assessment against all required HIA safeguard categories. Lavawall® deployed. Findings documented with risk ratings.

3

PIA Development & Remediation (Weeks 4–9)

PIA documentation completed. Priority gaps remediated. Policies and procedures written. Affiliate agreements reviewed.

4

Report & OIPC Submission Support (Weeks 9–11)

Safeguard assessment report delivered. PIA in submission-ready format. Lavawall® ongoing monitoring.

Frequently Asked Questions

The HIA requires a PIA before implementing a new information system or making a change to an existing information system that impacts privacy. If your systems haven't changed recently and you have an existing PIA, it may need to be updated to reflect current system configurations. If you've made changes without a PIA, you should conduct one retroactively — OIPC Alberta has accepted retroactive PIAs, and having one on file significantly reduces regulatory exposure.

Yes. If your company has access to or handles health information on behalf of a custodian, you are an HIA affiliate. Affiliates have direct obligations under s.65 of the HIA to comply with the custodian's privacy policies and the HIA safeguard requirements. Your service agreement with the custodian should include explicit HIA affiliate obligations. ThreeShield reviews affiliate agreements and ensures your controls meet what you've committed to.

Yes — and this is the most common combination for health tech companies serving both Alberta custodians and US covered entities. Lavawall® maps evidence to both frameworks simultaneously, and policy work overlaps significantly. A combined HIA + HIPAA engagement is more efficient than running them separately. See our HIPAA Compliance package.

✅ Direct Delivery

ThreeShield's CISSP/CISA team delivers Alberta HIA safeguard assessments, Privacy Impact Assessments, and OIPC submission support directly. We are a Calgary-based firm with direct AHS and Alberta Government audit experience. No external partner required for HIA compliance.

Our full audit authority statement →

Alberta HIA Compliance — Book a Scoping Call

Calgary-based. AHS experience. Fixed scope and timeline.

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Fixed scope. No hourly billing. No minimums.