Careers And ThreeShield Philosophy

ThreeShield operates under two guiding principles

Treat our employees, clients, and community members as people.
Our founders have intentionally created a culture that avoids many of the problems that we felt as "working numbers" in big accounting, government, and Fortune 50 companies.
Our flexible work environment with interesting side projects and respectful management are some of the reasons why our employees often comment about how much happier they are than their friends in "the big corporate world."
In addition to the security awareness training that we provide to schools, seniors, and community organizations, we have implemented B-Corp standards and legal commitments to sustain our "people before profits" culture.
This approach feeds into our certified providing Safe and Secure Online training at schools, community associations, and senior facilities during work hours.

Provide real information security.
Most IT support shops say that they provide cybersecurity services. However, when you dig deeper, few of them have Certified Information Systems Security Professions (CISSP), Certified Information Systems Auditors (CISA), or staff with decades of experience improving security for governments, Fortune 50 companies, and innovative Silicon Valley companies.
Those that do typically use cookie-cutter approaches and compliance checklists or by-the-book security principles. The truth is that compliance and security maxims do not provide real security. ThreeShield digs through vulnerabilities, constantly improves our approach and toolset, and customizes what we do for each client.

Employee Benefits

Open boutique culture where everyone matters without being a “Soulless Corporation”
When our team members talk about what they like about ThreeShield, not being a “Soulless Corporation” often comes up. Every voice matters: we are all encouraged to share ideas and implement ways to improve this dynamic and nimble boutique firm.
Like every organization, sometimes we make mistakes when we try new initiatives to improve our work environment. However, unlike many, we're able to quickly correct course to make sure that how we work and where we work reflects what we care about. This is why we shifted from four-day workweeks to flex time, have holiday celebrations throughout the year, and use innovative tools. This team-guided approach with direct access to management has shaped our unique, proactive approach to IT and cybersecurity.

Broad exposure and mentorship
Your first few months at ThreeShield might feel like a fire hose. You won't be stuck in a dark room watching a SEIM like other SOC and NOC jobs. Instead, you'll gain exposure and mentorship around advanced information security and in-depth configurations for Microsoft 365, Google Workspace, various endpoint detection and response platforms, various firewalls, Azure, AWS, and the latest in cloud protection. We encourage regular professional development, and you'll be expected to obtain CISSP and CISA credentials as soon as you qualify. This seems like a lot, but you'll have a great team to support you along with experts who have worked in cybersecurity for everything from bitumen mines to rockets.

Process improvement and empowerment
You'll be part of the process to reduce alerts through automated responses and proactive configuration. Our checklists even include an “axe sharpening” section to make sure that we can record and share ways to improve our processes like the lumberjack who took an hour off each day to sharpen his axe and cut more trees than his colleague who worked non-stop.
Instead of just responding to reactionary support requests, you'll be part of the process to improve reliability and proactively address the underlying causes for requests.
This is one of the benefits of working in a small and nimble team that is constantly focused on making our jobs easier, more productive, and more fun. The side benefit is that our clients enjoy more reliable systems and don't have to call in for as many routine support requests.

Flexible work environment
We have some set coverage requirements. However, our Thursdays and Fridays tend to be quiet. As such, we have flex time on these days coupled with on-call opportunities. This allows us to enjoy beautiful days, spend time with our families and friends, go shopping, and take care of our homes. We don't believe in artificially forcing unnecessary work hours.

Home Internet
Most of our team members work from home, so we pay for employee Internet bills as a tax-free* benefit.
*Employees are responsible for calculating any personal use of their Internet bill for tax purposes

Ongoing training, personal growth, and Education Spending Account
Cybersecurity is always evolving. Successful cybersecurity experts need to be excited to learn new things. ThreeShield has cut out the paperwork for training and certifications. After three months of formal and on-the-job training, we give our team members a credit card to pay for training on topics that interests them.
In addition to your education spending account, you'll also receive standard training to keep you current on standards like PCI, emerging best practices, top vulnerabilities, and vendor-specific training on firewalls, endpoint protection, hypervisors, cloud services, etc.
One of the consequences of our combination of self-directed and standard learning is that members of our team have developed skills and grown professionally in different areas. This has been great for the organization because we organically build subject-matter experts; it's also great for us as individuals because we can grow and learn in ways that we find individually fulfilling.

Telecommuting
Wasting hundreds of dollars a month and hours per day on commuting isn't worth it. Although ThreeShield employees must live and work in Canada for data residency, police background checks, and security purposes, most of us work from home most days with limited client and office visits.

Extended health benefits
ThreeShield provides top-tier extended health benefits, including dental, vision, paramedical, life, critical illness, prescription drugs, out-of-country, major medical, telemedicine, telepharmacy, etc.

Health Spending Account (HSA)
This covers costs that our "Gold Level" insurance plan doesn't fully cover.

Paid sick leave
Our approach to work is really flexible and we take a proactive approach to health (like everything we do). However, sometimes, even working from home isn't an option. We want to make sure that our teammates can recover quickly with adequate rest and that our clients get fully focused consulting. To this end, we provide a flexible sick leave program.

Paid medical, dental, vision, and vaccination leave
We take a proactive approach to security and well-being. To this end, ThreeShield pays for the time our team members spend at annual medical checkups, biannual (fully paid) eye exams, vaccinations, and dental checkups (every 9 months).

Employee & Family Assistance Program (EFAP)
Our health plan includes concierge drug advocate for high-cost drugs, virtual physician and healthcare service

Pizza days
Just because we work from home doesn't mean that we can't enjoy some office perks. With staff from Vancouver to Toronto, these are harder to arrange than they used to be when everyone was in Calgary, but we still make an effort to enjoy a hot delivery at home.

Employee laptops
ThreeShield employees enjoy the same high-quality, business-class Lenovo laptops that we buy for our clients.

Leading-edge cybersecurity tools
At ThreeShield, we don't only use the best commercial and open-source tools, but we also develop leading-edge tools as part of the Lavawall™ hardware and software suite. As a result, our team is the first to have access to this new technology.

Before you Apply

• Before you apply to a cybersecurity job, please take three minutes to watch the following video so you can prepare for your interview and career:
  
  
  
  Your diploma or degree may have taught you the fundamentals, but it's only the foundation for your success. Please make sure that you've played with the latest technologies and how cybersecurity works in the “real world.”

Job Postings

• You can find our current active openings on LinkedIn.
• Please send us your LinkedIn profile through our contact form